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A collection letter that is often neglected is the thank-you note. It can provide a reminder of both the account status and the customer’s importance.

Word Trade, Inc.
5698 Adie Road St. Ann, MO 63074

April 19, 1999

Verb Mueller
12345 Greenwood Lane
Overland Park, KS 66213

Dear Vern Mueller,

Thank you for your payment of $563.07. Your current balance is $3,000-your credit limit. A payment of $500 is due May 1.

We appreciate your attention to your account status with us. Your patronage is important to us.

If we may assist you, please contact us at 1-800-344-9000


Anita Collins
Account Executive