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This letter stresses the urgency of the customer taking some kind of action on the bill. It is a continuing progress report on the recipient’s account/ If an alternative payment play has been reached previously, indicate the details of the agreement and the telephone contact data to keep an accurate record of communications.

Western Wear
2212 Boot Hill Rd. Cheyenne, WY 82001

November 5, 1999

Ted Wilson
515 Ramey Ct.
Laramie, WY 82063

Dear Mr. Wilson,

Your bill of $319.04 is now overdue 60 days. Send $319.04 within 10 days. If you cannot send the total, please call me at 800-555-9875.

Failure to respond may mean that your bill is turned over to a collection agency. Thank you for your prompt attention.


Mary West
Credit Manager