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Zenith Building Supplies
678 Central Parkway
Durham, NC 27715


August 13, 1999

Tim Blackwell, President
Blackwell Builders
98 Diego Dr.
Durham, NC 27713

Dear Mr. Blackwell,

Thank your for your July 28 payment, check #1429 for $200. Unfortunately, it was returned by your bank because of “insufficient funds.”

I’m returning the check to you for your review. Please send a payment this week after you reconcile this matter with your bank. If we receive your payment by August 13, you will avoid accruing additional interest charges on your outstanding balance with us.

Your continued patronage is important to us. We appreciate your good payment record in the past year. We know that you, too, will be happy when this situation is resolved. If I may help, just call me at 1-800-55-1234.

Sincerely,


Jack Quentin

Enc.



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This letter is the final notice the customer receives. It gives the customer an ultimatum: “If you do not respond, this will happen…” After this letter there is no more chances.


Western Wear
2212 Boot Hill Rd. Cheyenne, WY 82001

November 5, 1999

Ted Wilson
515 Ramey Ct.
Laramie, WY 82063

Dear Mr. Wilson,

Your bill of $319.04 is now 90 days overdue.

The total amount is due now.

If your payment in full is not received by December 10, your file will be turned over to a collection agency.

Sincerely,



Mary West
Credit Manager

MJW:cjl



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This letter stresses the urgency of the customer taking some kind of action on the bill. It is a continuing progress report on the recipient’s account/ If an alternative payment play has been reached previously, indicate the details of the agreement and the telephone contact data to keep an accurate record of communications.


Western Wear
2212 Boot Hill Rd. Cheyenne, WY 82001


November 5, 1999

Ted Wilson
515 Ramey Ct.
Laramie, WY 82063

Dear Mr. Wilson,

Your bill of $319.04 is now overdue 60 days. Send $319.04 within 10 days. If you cannot send the total, please call me at 800-555-9875.

Failure to respond may mean that your bill is turned over to a collection agency. Thank you for your prompt attention.

Sincerely,



Mary West
Credit Manager

MJW:cjl


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Inquiry Letter.
This letter inquires why the bill isn't being paid. It assumes that the bill is overdue. It's a good idea to follow this letter with a personal phone call inquiring about the payment delay. Often an alternative plan can be arranged to suit the recipient's current budget constraints. If another agreement is reached, send a copy of the new payment plan to the recipient. Continue to follow up letters with phone calls to maintain open communication. Keep a log of all calls.


Western Wear
2212 Boot Hill Rd. Cheyenne, WY 82001

August 5, 1999

Ted Wilson
515 Ramey Ct.
Laramie, Wy 820063

Dear Mr. Wilson,

Is there some reason you have not paid your bill of #319.04?

In the credit agreement you signed, you agreed to pay off your bill in three payments. Your total bill is now overdue. Please send $319.04 within 10 days. If you have any question or concerns regarding this bill, please contact me at 800-555-9875 by September 10.

Failure to send the full amount by September 15 may mean that your bill will be turned over to a collection agency. Your prompt attention is urgent to protect your credit.

Sincerly,


Mary West
Credit Manager

MJW:cjl



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This letter reminds the reader that the bill is overdue and the payment still hasn't been received. Be careful to focus on observable behaviors and to avoid assumptions. Saying"we have not received payment" is an observable behavior. Saying "You have not sent payment" is an assumption. Stay positive.

Western Wear
2212 Boot Hill Rd. Cheyenne, WY 82001

August 5, 1999

Ted Wilson
515 Ramey Ct.
Laramie, Wy 820063

Dear Mr. Wilson,

We have not yet received your payments. This is to remind you that both both your first and second payments of $100 are now overdue. This is $200 plus the balance of $119.04 on August 15.

In the credit agreement you signed, you agreed to pay off your bill in three payment. The first payments of $100 was due June 15, 1999, the second of $100 on July 15, 1999 and the final payment of $119.04 on August 15, 1999. Please send the full amount in 10 days.

Failure to pay on time will affect your ability to charge merchandise at our store. If you want to discuss your account, call me at 800-555-9875. Perhaps we can arrange a more comfortable payment plan.

Thank you for your immediate attention.

Sincerly,



Mary West
Credit Manager

MJW:cjl

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This letter is to notify the recipient that the bill is overdue.

Western Wear
2212 Boot Hill Rd. Cheyenne, WY 82001

July 5, 1999

Ted Wilson
515 Ramey Ct.
Laramie, WY 820063

Dear Mr. Wilson,

Thank you for shopping with us. You are a valued customer. We appreciate your business and know that you want to keep your account current with us.

On May 15, 1999, you purchased $319.04 of merchandise from our store in Laramie. Your payment of $100 is now overdue.

In the credit agreement you signed, you agreed to pay off your bill in three payment. The first payment of $100 was due June 15, 1999. Please send this amount now.

Failure to pay on time may affect your ability to charge merchandise at our store. Thank you for your prompt attention.

You may call me at 800-555-9875 if you have any question or concerns. You continued patronage is important to us.

Sincerely,




Mary West
Credit Manager

MJW:cjl

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The main purpose of cover letters is to make the employer interested in learning more about you and to entice him/her to have a closer look at your resume and then call you in for an interview. As the first thing being looked at by the employer, cover letters act as an introduction to you and to your skill sets. Cover letters have the power to make or break your whole job application. A cover letter that clearly highlights your skill sets, abilities and talents and effectively illustrates the benefits that you will provide the employer with can give you a huge competitive edge over other candidates that are applying for the same job.
It is important to note that there are no specific rules for writing a successful cover letter. The specific format of your cover letter should mainly depend on the job and the company that you are applying for. For example, if you are applying for a job that requires creativity you might want to avoid the traditional methods of writing cover letters and instead send the employer a link to a cover letter and resume that contain animations.


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No matter what size of business you work for or own, there will most likely come a time that you have to write a business letter of some type. Writing letters, whether they are for business or for personal needs, can be very stressful if you are not accustomed to writing them, but by using our system and the business letter templates, you can craft the letters that will meet your business needs quickly and easily.

Our system includes many different template options that will fit any possible situation for your business. These templates are MS Word formatted to allow you to cut, copy, and paste the parts that you need for your own business letters to take some of the worry and stress out of the writing. There are 127 business letter template choices in our system that encompasses all of the different letters that you may want to write in your business dealings.


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Business letter writing can be one of those things that you dread and procrastinate about. It doesn't have to be that way, however. With our system, business letters writing can be as simple as finding the right template and cut, copy, and pasting your way to a professional business letter. The templates, guide, and tips that are offered will help you to write those business letters that are professional and well-written.

The manual and style guide can be a wonderful resource for writing. No matter what business situation you have a letter writing need for, you will find the information that you need to write this letter in the included manual and style guide. The 245-page ebook that is featured in this system will give you the knowledge that you need to write the business letters for your situations.


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The advent of email means there is more business communications, not less. As a result, writing a business letter – whether delivered electronically or by snail mail -- has become more important than ever! The key elements to any business letter are shown following.

Salutation. Use one. Even in email. If you know the person well, the salutation might be as simple as: “Hi Steve” If not, stick to the tried and true: “Dear Mr. Jones.”
Body. Every business letter should have three basic paragraphs. The first always tells the reader why you’re writing. The second is “meat” of the letter. The third paragraph sums it up. A quick example:


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